Frequently Asked Questions
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. It usually takes 1-3 business days to process and ship your order. The delivery time is 7-20 days, but most customers get their orders in 2 weeks.
We have a free 15 day return policy. For more information please read the complete Return & Refund Policy.
We use all major carriers, and local courier partners. We will select the best carrier based on your location and best available warehouse. You can track your shipment using parcelapp, which can track packages from most of the available carriers.
All our sabers feature multiple colors in one. You do not need to choose a saber with a specific color. Instead you can switch the colors on the fly with a button press.
Our store sells various types of neopixel cores including Proffie, Golden Harvest, SN Pixel ... We do not sell baselit sabers.
You can choose either 36" or 32" blade. This is a no cost choice and the blade is included.
Our hilts and blades are made from very tough materials. However, the neopixel blades are noticeably heavier than RGB blades and also feature LEDs and electronics inside. Hence, we recommend them for medium dueling/
Our sabers come with multiple ignitions, blade effects and soundfonts. These features enable many unique modes in one saber.
We offer a 15 day return policy since delivery. This way you have plenty of time to check the quality of the saber. If you are past 15 days return period and you sabers has manufacturer defects you will be protected by our 6 months warranty.
You can email support @ email@example.com
Once your saber ships, you will receive an email with tracking information. We suggest you check the spam folder to make sure you do not miss our emails.
We accept all major credit cards as well as PayPal and Venmo. We also accept interest free installment payments via Shop Pay. Your product will be handled and shipped normally without a delay.